Car rental
The Rental Operator’s Guide to Chargebacks
Car rental gets disputed more than almost any card business, and it’s rarely the base rental that’s challenged. It’s the extras. Here’s how to stop that at the counter, and win when it happens.
Bluebird
Ground transportation
The Operator’s Guide to Chargebacks
Ground transportation gets disputed more than most card businesses, and it’s rarely the fare. It’s the wait time, the no-show fee, the toll. Here’s how to stop that at booking and dispatch, and win when it happens.
Hudson
Lodging
The Hotelier’s Guide to Chargebacks
A plain-language walkthrough of why disputes happen, how to prevent them, and how to respond through the ValPay Disputes portal when one lands at the front desk.
roomMaster
Membership management
The Association’s Guide to Chargebacks
Membership organizations don’t see many disputes, but the ones they do see are predictable: a renewal the member forgot about, an event they didn’t make, a charge they don’t recognize. Here’s how to head them off, and win when they happen.
MemberLeap