Lodging & Property Management
Payments built for lodging and property management
ValPay powers payments for hotel and property management software (pre-authorizations, folios, recurring rent and dues, deposits, and owner disbursements) with a payment experience built for the way these businesses actually operate.
Industry Challenges
Why lodging and property management need specialized payments
Hotels and property managers run on a different payment model than retail. Pre-authorizations, multi-day folios, recurring rent and dues, owner disbursements, and reconciliation across channels create complexity that generic processors simply cannot support.
01
Pre-Authorization & Incidental Holds
Hotels need to place holds on guest cards before check-in for incidentals, then adjust and capture at checkout. This multi-step authorization flow is not supported by standard payment processors.
02
Recurring Rent, Dues & Folio Billing
Lodging folios, monthly rent, HOA dues, and corporate direct-bill arrangements all need flexible, recurring billing (splitting charges, deferring payment, and billing centrally across many guests or tenants), which generic processors handle poorly.
03
Reconciliation Across Channels
OTA commissions, owner disbursements, and trust-account payouts create reconciliation work that piles onto front-desk and property-management teams. Money arrives from many channels and has to tie back to the right reservation, unit, or owner.
LODGING CASE STUDY
How innQuest built payments into roommaster
roommaster runs in 5,500+ hotel properties across 100+ countries, and innQuest was the first Valsoft software business to move onto ValPay. The case study covers how the card flow moved inside the PMS, what boarding through the Tenerum gateway looks like, and what happened to payments revenue over three years. Tell us where to send it.
Solutions
How ValPay solves lodging and property management payments
Pre-Auth & Capture Flow
Full support for the hotel pre-authorization lifecycle: place a hold at check-in, modify the amount during the stay for added services, and capture the final folio balance at checkout.
Folio & Recurring Billing
Room charges, F&B, and incidentals roll into one folio, while monthly rent, HOA dues, and payment plans bill automatically, all settled and posted inside your software.
No-Show & Cancellation Charges
Card-on-file capture for no-show and late cancellation fees, processed automatically based on your property's cancellation policy.
Virtual Credit Card Processing
Accept VCC payments from OTAs and corporate accounts with full reconciliation against the associated reservation in your PMS.
Features
Lodging and property management payment features
Mobile Check-In Payments
Enable guests to check in and provide payment on their mobile device before arrival.
Multi-Currency Acceptance
Accept payments in 150+ currencies for international guests with automatic settlement in your local currency.
In-Room & Outlet POS
Unified payment processing for restaurant, spa, gift shop, and all hotel outlets.
Recurring Rent & Dues
Automate monthly rent, lease payments, and HOA dues with scheduled billing, autopay, and automatic retries.
Owner & Trust Disbursements
Pay owners and vendors and reconcile trust accounts with a clear record tied to each unit or property.
Advance Deposit Collection
Collect booking and security deposits up front, then apply or refund them at checkout or move-out.
Why ValPay
Why Software Platforms Choose ValPay
100%
of merchant processing volume earns your platform revenue share
99.9%
uptime across a globally redundant processing network
1:1
Dedicated account team and integration specialists for every partner
“Hotels feel payments at every step of a stay: the card at booking, the deposit, the folio at checkout. Moving all of that inside roommaster with ValPay took the messiest part of our customers’ day off their plate, and reconciliation went from a nightly chore to a single view. It also turned payments into revenue for us instead of something we referred away.”
Rachel Douglas
CEO, roommaster (formerly innQuest)
Our success stories
Proven success with leading software platforms
Our expertise as software operators means we understand your challenges firsthand. That’s why leading platforms trust ValPay to power their payments with reliability, security, and scale.
Join ValPay for vertical market growth
Our partners boost their revenue, retain more customers, and streamline operations with integrated solutions.
